Privacy Policy

Effective Date: January 1, 2024 | Last Updated: January 7, 2025

1. Introduction

AstraSync AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the KYA Platform and related services.

2. Information We Collect

2.1 Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials and authentication data
  • Payment and billing information
  • Professional information (company, role, developer credentials)

2.2 AI Agent Information

  • Agent identifiers and metadata
  • Agent capabilities and configuration
  • Verification and trust score data
  • Usage patterns and interaction logs

2.3 Technical Information

  • IP addresses and device information
  • Browser type and operating system
  • API usage and request logs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Providing and improving our services
  • Verifying AI agent identities and calculating trust scores
  • Processing transactions and managing accounts
  • Communicating with you about services and updates
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations
  • Analytics and research to improve our platform

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who help us operate our platform
  • Business Partners: With your consent, for integrated services
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In connection with mergers or acquisitions
  • Public Verification: Agent verification status (not personal data)

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure development practices
  • Incident response procedures

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Withdraw consent for data processing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of data and legal requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

AstraSync AI

Email: [email protected]

Address: [Your Company Address]